Privacy Policy

Data We Collect

We collect account information, such as your name and email address, when you create an account or sign in.

For listing owners, agents, and developers, we collect property listing information, including property details, descriptions, prices, location information, availability, photos, and related listing content.

When buyers or renters submit an inquiry, contact form, or rental request, we collect the information provided in those forms, such as name, email address, phone or WhatsApp number, requested dates, party size, and message.

We also collect standard session, authentication, and technical data necessary to operate the platform, such as cookies, authentication tokens, and basic server logs.

How We Use Information

We use your information to operate Kino Bay Real Estate, authenticate accounts, manage listings, process listing subscriptions, deliver lead notifications, respond to inquiries, improve the platform, and connect buyers or renters with property owners, agents, or developers.

We do not sell your personal data to third parties.

Data Shared With Property Owners or Agents

When you submit an inquiry, contact form, or rental request for a property, the information you provide may be shared with the listing owner, agent, or developer for the purpose of responding to your inquiry.

Payments and Billing

Listing subscription payments are processed by Stripe. Kino Bay Real Estate does not store full credit card numbers or payment card details.

Third-Party Services

Kino Bay Real Estate uses trusted third-party providers to operate core parts of the platform, including authentication, database hosting, payment processing, image storage, maps, and email delivery.

These providers may process information only as needed to provide their services to Kino Bay Real Estate. Each provider handles data according to its own privacy policy and security practices.

Cookies and Authentication

Kino Bay Real Estate uses cookies and similar technologies necessary for authentication, account sessions, protected dashboard access, and basic platform functionality.

Data Security

We take reasonable steps to protect user information and rely on reputable third-party providers for authentication, data storage, payments, image hosting, maps, and email delivery. However, no online platform can guarantee complete security.

Data Requests

You may contact us to request access to, correction of, or deletion of personal information associated with your account, subject to any information we need to retain for legitimate business, security, legal, or operational reasons.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date will reflect the latest version.

Contact

For privacy-related questions or requests, contact us at hola@kinobayrealestate.com